Returns may be mailed to the address below (or if you live close to our retail store you can drop off returns there and they will be delivered to the returns office for refund).
We do not refund the original shipping costs.
ATTN: Susanhayrethelwell Returns
2402 23rd Ave NW.
Rochester, MN 55901
In your return package include a note with your name and order number.
After returns have been inspected for wear or use, refunds will be issued to the card used for the original purchase within five business days. Please note that your bank or financial institution is ultimately responsible for crediting your account once we approve a refund.